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Effective Date: 05/09/2025

At Chart Biopsy, LP (“we,” “our,” or “us”), your privacy is of paramount importance. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit or use our website located at chartbriefs.com (the “Site”), particularly when you upload documents to our platform, use our document processing services, or interact with our billing system.

When you use our platform, we collect certain personal information that may include your name, email address, billing information, and organizational affiliation. We also collect documents that you upload to the platform, as well as metadata related to those documents. These documents are processed using technologies such as Amazon Textract, AWS Bedrock, and large language models (LLMs) hosted through Amazon Web Services (AWS). Additionally, we gather certain technical and usage-related data including IP address, browser type, device identifiers, and interaction logs.

The information we collect is used primarily to provide our core services, which involve parsing and organizing documents through AI models, as well as managing user accounts, facilitating payments through Stripe, and delivering organizational features like team management and access control. We also use this information to comply with legal requirements and to improve the performance and functionality of our services.

We process and store documents using AWS infrastructure. We maintain a signed Business Associate Agreement (BAA) with Amazon for compliance with the Health Insurance Portability and Accountability Act (HIPAA). After processing, documents are archived for 30 days in encrypted storage. These archived files are not accessible to any party, including us, and are permanently deleted after the 30-day period.

We do not sell, rent, or otherwise monetize your personal data. Information may be shared only with our service providers—specifically AWS for hosting and document processing, and Stripe for billing—and with internal team members based on permissions set by your organization. We may disclose data to legal authorities if required by law.

If you are a resident of the European Union, the United Kingdom, or another jurisdiction with similar privacy rights, you are entitled under the General Data Protection Regulation (GDPR) to access, rectify, delete, or restrict processing of your personal data. You also have the right to file a complaint with your data protection authority.

We retain uploaded documents in encrypted form for 30 days. Account-related and billing data are stored as long as your account remains active or as required by law. Cookies and tracking technologies are used only for essential functions, performance monitoring, and analytics, and you can manage cookie settings through your browser preferences.

We implement industry-standard security measures including encryption, firewalls, and access controls to protect your data from unauthorized access or disclosure. However, no system can be guaranteed to be 100% secure, and you use our platform at your own risk.

We may modify this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised effective date. Your continued use of the Site after such changes constitutes your acceptance of the revised policy.

If you have any questions or concerns regarding this Privacy Policy, you may contact us by email at hello@chartbriefs.com or by mail at XX.